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		ISO partners with IiP Earsdon Engineering is enjoying the dual benefits of being an investor in people and holding ISO 9001:2000 with the help of assessment NE. The journey started a few years ago when it became clear to the company that to win larger value contracts in the civil engineering sector they would need to prove their credentials with some form of quality accreditation. They had some loose quality systems in place but the process of working towards IiP and ISO has ensured all employees are now clear about their job, what is expected of them and how they are performing. There are six months meetings for everyone to review and look forward and this has been welcomed by employees, giving them a say in the way they work. The work place has become a more positive place, bucking the trend for the usual stereo types of the construction industry with high morale and good employee retention.
In line with the company's focus on continuous improvement, both management and workforce regularly attend development courses. As a result some site welders and shop floor fabricators have been promoted to management posts. Within five years of serving an apprenticeship, one of Earsdon's achievers was promoted to assistant Contracts Manager. The company continually strives to improve workforce efficiency as they know this enhances the company's wellbeing. Earsdon is very clear that these accreditations now provide it with an edge and enable them to tender for and win work that would have been out of the question previously. Earsdon Engineering employs 30 people from premises in Blyth and Thirsk, working nation wide to design and produce steelwork, metalwork and street furniture for the construction industry. For more information about how ISO 9001:2000 and Investors in People can support your business contact AlisonD@aneltd.co.uk